This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Viewing and deleting categories

You can also view and delete categories that have been created.

To view or delete categories

  1. From the Application Administration Console, click the Custom Configuration tab.
  2. From the Application Settings list, choose Foundation> Products/Operational Catalogs> Product Catalog, and then click Open. The Product Catalog Setup form appears.
  3. Search for the product catalog that you want to view or delete by entering criteria in the Product Categorization Search Criteria fields at the top of the form and clicking Search.


    When the Product Catalog Setup form is first displayed, all of the product categories in the system are listed in the Product Category list. If you do not know enough details to search for the product category that you want to view or delete, you can scroll through the list until you see it.

  4. From the list of product categories displayed in the Product Category list, select the one you want to view or delete.
  5. Click View or Delete. If you clicked Delete, you are prompted to confirm that you want to delete the product category.
  6. Click Close.

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