This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Smart IT user goals and features

User goalWhere to find information
Install or upgrade Smart IT
Work with Smart IT
Work with tickets in Smart IT

All tickets

Incidents and work orders

Problem management

Work with knowledge articles in Smart IT
Work with Assets in Smart IT

Was this page helpful? Yes No Submitting... Thank you

Comments