Use the links in the following tables to quickly find information that will help you get started working with the BMC Remedy ITSM suite.
The following information is provided:
These links are helpful for people who fulfill different types of administrative roles in different situations.
System administrators working with new installations and upgrades
|System administrators working with existing installations|
|Data Management Administrators||Data Management|
|Task Administrators||Configuring Task Management System|
These links are helpful for people who use the BMC Remedy ITSM suite applications. The links are organised by experience level and user type.
Data Management users
Developer and Architect links
Developers and architects can use these links to quickly find topics of interest to them.