Prerequisites to updating target values using the data wizard
To maintain data integrity you must perform certain prerequisite actions before you use the data wizard to update target values. This section describes details of these actions.
You must perform all actions that apply to your environment. Failure to do so can compromise data integrity.
To prevent loss of data or to aid in reverting your data back to its original state before using the data wizard, you should back up your database before beginning.
Data wizard updates should be run at times when the systems are unavailable for general use, such as a scheduled change window.
The following table provides a list of prerequisite actions to maintain data integrity.
|Area||Actions to perform|
Disable escalations by performing the following steps:
Note: For the server group environment, if the Disable escalations option is not available, use BMC Remedy Developer Studio to manually disable escalation objects on the primary server.
Ensure that reconciliation does not run by performing the following steps:
If you have discovery products that populate BMC Atrium CMDB, such as BMC Topology Discovery or BMC Configuration Discovery, you must perform the following steps:
|Distributed Server Option (DSO)|
DSO keeps databases synchronized between two separate BMC Remedy AR System servers. Updates performed by the data wizard do not trigger DSO. Also, you must not allow DSO events to update the database while the data wizard is performing an update.
If you are using DSO, you must perform the following steps: