Overview of Data Model for Run-time Processes

This topic makes process designers familiar with the data model behind Run-time Processes. Process designers, developers, and support engineers can use this data model for debugging purposes.

The forms that are involved in the data model are:

• ITSM Forms : HPD:Help Desk, PBM:Problem Investigation, CHG:Infrastructure Change and WOI:WorkOrder
• Service Request Form : SRM:Request
• ITSM Task Form : TMS:Task
• ABYD:Task
• ABYD:ARIJob
• ABYD:Task Action
• ABYD:Task Action Field Value
• ABYD:Task Assignment Rule
• ABYD:TaskConsolidatedList
• ABYD:Task Dependency
• ABYD:Task Field
• ABYD:TaskTypePropertyPerTask
• ABYD:ManagedRequest
• ABYD:ARI Log
• ABYD:SLA Alerts

Note An SRM Request contains ABYD:Task forms and an ITSM Request contains TMS:Task forms.

Graphical representation of the data model

The following points explain the data model:

• ABYD:Task: An ABYD:Task or TMS:Task record can contain multiple ABYD:Task Action records.
•  ABYD:Task Action: An ABYD:Task Action contains  ABYD:Task Action IDs.
• ABYD:Task Action Field Value: An ABYD:Task Action may contain multiple ABYD:Task Action Field Value records. A task action can contain multiple fields. 
• ABYD:ARIJob: A task action is executed by a job. An ABYD:Task Action is related to ABYD:ARIJob.
• ABYD:ManagedRequest record: ABYD:ARIJob can contain ABYD:ManagedRequest record. A job record can contain one managed request configuration. 
• ABYD:ARI Log: An ABYD:ARIJob can contain multiple ABYD:ARI Log records. A job can contain multiple log records. 
• ABYD:Task Field: An ABYD:Task or TMS:Task record can contain multiple ABYD:Task Field records.  
• ABYD:SLA Alerts: An ABYD:Task or TMS:Task record can contain ABYD:SLA Alerts record. 
• ABYD: TaskTypePropertyPerTask: An ABYD:Task or TMS:Task record may contain ABYD: TaskTypePropertyPerTask records.
• ABYD: Task Assignment Rule: ABYD:Task or TMS:Task record can contain ABYD: Task Assignment Rule record.