Out-of-the-box reporting dashboards
Dashboards are designed to display Key Performance Indicators (KPI) in order to allow quick and clear examination of actual performance. These dashboards assist an organisation to understand its goals and objectives – essentially, the direction in which they want the enterprise to progress. To help with this analysis key performance indicators (KPIs) are laid down to assess the present state of the business.
The following dashboards are provided out of the box with BMC Remedy Smart Reporting:
Dashboard Name | Content Category | Content Sub Category | Dashboard Filters | Dashboard Description |
---|---|---|---|---|
Change KPI | BMC Remedy Key Performance Indicators | Change KPI | Sample Date | This dashboard includes some of the Key Performance For example:
|
Incidents KPI | BMC Remedy Key Performance Indicators | Incidents KPI | Sample Date | This dashboard includes some of Key performance Indicators For example:
|
Knowledge Dashboard | BMC Remedy Operational Reporting | Knowledge Management | Current Assignee | This dashboard includes a list of reports for For example:
|
Change Dashboard | BMC Remedy Operational Reporting | Change Management | Submit Date | This dashboard includes a list of reports For example:
|
CMDB Dashboard | BMC Remedy Operational Reporting | Configuration Management |
| This dashboard includes a list of reports For example:
|
Incident Dashboard | BMC Remedy Operational Reporting | Incident Management |
| This dashboard includes a list of reports For example:
|
Work Order Dashboard | BMC Remedy Operational Reporting | Work Order Management | Submit Date | This dashboard includes a list of reports For example:
|
Problem Dashboard | BMC Remedy Operational Reporting | Problem Management |
| This dashboard includes a list of reports For example:
|
Service Request Dashboard | BMC Remedy Operational Reporting | Service Request Management | Submit Date | This dashboard includes a list of reports For example:
|
Release Dashboard | BMC Remedy Operational Reporting | Release Management |
| This dashboard includes the following reports
|
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