This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.


Use the topics in this section if you are a new user of the BMC Remedy ITSM suite. These topics help you to quickly understand what the BMC Remedy ITSM suite is about; they help you to identify your role, and provide you with links to information that helps you get started or learn more. Topics inlcude:

Related topics

User goals and features (Organized by goal, the links in this topic help you find related information quickly.)

Quick start (Organized by role, the links in this topic help you find information that gets you working with the BMC Remedy ITSM suite right away.)

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  1. Leonard Warren

    I will provide technical input when there is something needed to be provided; however, there are times where it is hard for one to pass by when there are typos, incorrect word phrases, and confusing statements. Thus, you will see quite a number of postings from me in relation to these findings as well.

    For example, in the initial paragraph on this page, it states "and provide your with links" should read "and provide you with links."

    Jan 05, 2018 07:00
    1. Jyoti Nerkar

      Thanks, Leonard. Corrected the typo.



      Aug 29, 2019 02:09