Main configuration steps
Perform the following high-level steps to configure BMC Remedy ITSM Suite. Each step references the topic that describes how to complete the step.
- Ensure that you have completed the prerequisites described in Configuring BMC Remedy ITSM applications.
- Activate your application licenses.
- Set up an application administrator ID from the default to ensure the security of your BMC Remedy ITSM Suite.
- Familiarize yourself with how to use the Application Administration Console, which is the interface that you use to complete each area of configuration.
- Configure BMC Remedy ITSM Suite. There are two types of configuration: custom. Complete the configuration in the order specified. and
- (Optional) Configure BMC Remedy ITSM applications and customize the BMC Remedy ITSM Suite.