Localizing BMC Remedy ITSM Process Designer field labels
You can localize field labels in BMC Remedy ITSM Process Designer to display the wizard in different languages.
Select Tools > Localization to access the Localisation Configuration dialog box.
Localisation Configuration dialog box
You can localize the following fields:
Company to which the field type is attached
Can be Task Name, Task Description, Process Field, Process Field Help Text, Wizard Outcome label
Different country and language combinations
Text for each field type that must be localized.
Text for each field type that will be displayed for the associated field type
Unique identifier for each Company, Field Type, Locale, and Original Text combination. The keyword is converted to uppercase, and all special characters are converted to underscores.
To set the preferred locale in BMC Remedy ITSM Process Designer, configure the User Locale field in the ARSystemUserPreference form.