This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Finding your way around the BMC Remedy Smart Reporting dashboard

Dashboards are designed to visually display relevant reports users can view at a glance. A typical dashboard is designed with high level reports that can drill down to more detail when required.

The dashboard allows you to display all key reports on a single page using tabs to organize by subject and type. The tab feature also allows you to search your public repository for enabled reports and add them to a selected tab, or grant access to pre-built public tabs.

The following image displays the main features of the dashboard:

No.Menu itemDescription
1MenuLinks to additional reporting functions like Create Report, Report List, Discussion.
2User InfoProvides name of the current user with links to the user's preferences.
3Inbox (For version 9.1.02 and earlier)

Allows you to share information between users. This can include reports and comments about reports. If you subscribe to a report or its comments, whenever comments are made to the report, a new comment link is displayed. 

4SearchAllows you to search reports across your repository.
5TabsAllows you to navigate between various pages on your Dashboard.
6Sub tabsGroups reports within the main Dashboard tab.
7Recently Access Reports

List most recently viewed reports in a session.

Option is available after you access at least one report during your session.

8FiltersAvailable when unit selection is present on the Dashboard.

Where to go from here

Using BMC Remedy Smart Reporting

Designing the BMC Remedy Smart Reporting dashboard

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