This documentation supports the 9.1 version of Remedy IT Service Management Suite.

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  1. Ryan Nicosia

    Need to remove the "Free hand SQL report" example under Database Independence.  BMC doesn't support Free Hand SQL reports.

    Apr 26, 2017 08:21
    1. Nidhi Das

      Hello Ryan,

      Thank you for pointing out the issue. I have updated the topic.

      Regards,
      Nidhi

      Apr 27, 2017 12:51
  2. Chakra Tiru

    Hi,

    In reference to limitations to move smart reporting content from one environment to other, I've couple questions

    1. we've views with virtual tables that are joined with standard tables and reports associated to that View. I've exported View/ reports to .XML from dev env. But, at the finial stage of importing .xml in prod, we are getting following error

    "Oh no! An error has occurred during this processing, please try again later"

    Does it mean that smart reporting doesn't support importing views with virtual table and report associated to it?

    1. we've multiple tables at view form level which are purely based out of SQL script (derived). I've used those tables in View and created reports out of it without any issues. However, issue is with moving content to PROD from DEV.

    I get same error message that I mentioned in point 1. Does it mean that smart reporting doesn't support importing Views using tables which are DR tables at view form level?

    Appreciate if you can please provide your feedback on this. We are currently in our initial stages to migrate from BO 4.x to smart reporting 9.1.03. So we want to know what’s available and unavailable so we can plan things accordingly.

    Thank you, CT

    Jan 30, 2018 03:46
  3. Chakra Tiru

    Hi,

    In reference to limitations to move smart reporting content from one environment to other, I've couple questions

    1. we've views with virtual tables that are joined with standard tables and reports associated to that View. I've exported View/ reports to .XML from dev env. But, at the finial stage of importing .xml in prod, we are getting following error

    "Oh no! An error has occurred during this processing, please try again later"

    Does it mean that smart reporting doesn't support importing views with virtual table and report associated to it?

    1. we've multiple tables at view form level which are purely based out of SQL script (derived). I've used those tables in View and created reports out of it without any issues. However, issue is with moving content to PROD from DEV.

    I get same error message that I mentioned in point 1. Does it mean that smart reporting doesn't support importing Views using tables which are DR tables at view form level?

    Appreciate if you can please provide your feedback on this. We are currently in our initial stages to migrate from BO 4.x to smart reporting 9.1.03. So we want to know what’s available and unavailable so we can plan things accordingly.

    Thank you, CT

    Jan 30, 2018 03:46
    1. Vrishali namdev Galinde

      Hello Chakra,

      Apologies for a delayed response. We need to troubleshoot this issue and will require logs for the same. Request you to raise a ticket with the BMC support team for the same.


      Regards,

      Vrishali

      Apr 22, 2019 03:42