This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Error when running jobs

If you have tried to run a job and you see the following message, you should wait a few minutes and try running the job again.

Data management process flow is currently being initialized or rebuilt, this will finish shortly, please run the job in a few minutes (ARERR 48698)

If you have waited a significant amount of time (10-15 minutes), and you are still experiencing the same issue, contact your BMC Remedy AR System Administrator, and ask the Administrator to access the DMT:SYS:StagingFormDependency form and click Rebuild Sequence Table. You can then return your job and try running it again.

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