This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Dataload components

This topic describes the main components that support the dataload process:

Note

The BMC Remedy ITSM Suite of applications runs on the BMC Remedy AR System platform. The BMC Remedy Mid Tier serves as a client of the BMC Remedy AR System server and as a sever to web browsers.


Dataload components

Atrium Integrator adapter for BMC Remedy AR System

BMC Remedy AR System provides an Atrium Integrator adapter plug-in that enables you to create and run your own data transformations.

The adapter is used in transformations to import data into BMC Remedy AR System or to extract data from BMC Remedy AR System into other data sources.

For more information, see Integrating and migrating data.

Atrium Integrator Spoon client

The Atrium Integrator Spoon client is a graphical transformation and job designer. For more information, see Atrium Integrator Spoon client.

Data Management Job Console

The Data Management Job Console replaces the Data Load console that was used previously for dataloads. It enables you to create and manage dataload jobs. The Data Management Job Console is referred to as the Job Console in the the rest of the documentation. For information about navigating the Job Console, see Navigating the Data Management Job console.

Error management

The error management functionality enables you to handle validation errors for multiple jobs from one location in the Error Management console. For information about navigating the Error Management console, see Navigating the Data Management Job console

Load template

The load template functionality enables you to select an out-of-the-box template or previously-saved custom template that you created for a job.

An out-of-the-box template already has a set of steps defined for it.

BMC Atrium CMDB

The BMC Remedy ITSM Suite of applications consumes data from the BMC Atrium Configuration Management Database (BMC Atrium CMDB) application. BMC Atrium CMDB stores information about the configuration items (CIs) in your environment and the relationships between them.

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