This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Creating a Dashboard tab

Once your reports have been built you will be able to create a new dashboard tab and add them to it.

A dashboard is a way to present reports to users in a way that lets them quickly scan all their key metrics with out having to open each report individually. As such when designing a dashboard deciding what gets displayed is critical to providing users with dashboards that help them in their jobs.

Video

This short video describes how to create a Dashboard tab

Creating a Dashboard tab

  1. On the BMC Remedy Smart Reporting console, from the Create menu, choose Dashboard Tab > Standard Tab.

  2. On the blank tab displayed, search for Pie in the Report Search panel on the left.

  3. Drag the report to the top portlet area on your tab.

    The chart is displayed on the dashboard tab.

  4. Resize the report by dragging the bottom edge of it downward until the data is easier to read.

  5. Click Save.

  6. Enter the required details, and click Activate to save and activate the tab.

    Note

    The sub category will also be updated.

    The new tab is now published and ready to use.

For more information about dashboards, see Dashboard.

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