This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Configuring Incident Management templates

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  1. Oludare Ogunmadewa

    I am unable to "Export to PDF" using the wheel icon from this page, using "BMC Standard" as template and "This page and its children" as contents.  Other document pages works fine from my IE11.  Any idea what's causing the issue?

    Jul 24, 2017 06:35
    1. Amol Ketkar

      Hello Oludare,

      Thanks for your comment.

      We checked export to PDF using '' BMC Standard ''as template and ''This page and its children'' as contents and it worked in IE 11 for this page.

      Kindly check to clear cache or you may export using other browser.



      Aug 29, 2018 01:13