This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Configuring display options

Use the following steps to configure Windows display options.

To configure display options

  1. Press CTRL+ESC on your keyboard to open the Start menu.
    The Start menu appears.
  2. Type S to open the Settings menu, and press Enter.
    The submenu options for Settings appears.
  3. To open the Display properties dialog box, type C for Control Panel.
  4. Press the letter D on your keyboard until your hear the word "display," and then press Enter.
    The Display properties dialog box appears.
  5. On the Themes tab, make sure that the Windows XP option is selected in the Themes drop-down list.
    The Windows XP options appear depending on the version of Windows you are using.
  6. Press CTRL+TAB to select the Desktop tab and perform the following actions:
    • Press ALT+K to select the Background list, and type B until you select Bliss.
    • Press ALT+P to select the Position drop-down list, and press the down arrow key until you select Stretch.
  7. Press CTRL+TAB to select the Screen Saver tab, and perform the following actions:
    • Press ALT+S to select the Screen saver drop-down list.
    • Press PAGE UP until you select (None).
  8. Press CTRL+TAB to select the Appearance tab, and perform the following actions:
    • Press ALT+W to select the Windows and buttons list, and type W until you choose the Windows Classic style option.
    • Press ALT+C to select the Color scheme drop-down list, and type W until you choose the Windows Standard option.
    • Press ALT+F to select the Font size list, and type N until you choose the Normal option.
  9. Press TAB until you hear "OK", and press Enter to save the changes.
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