This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Configuring Data Management: Recommendations

This topic provides the recommendations to be followed while configuring Unified Data Management in the following scenarios: 

ScenarioForms to be updated
Server group environment: A server group environment consists of two or more servers that share the same database and are designated as part of a server group. Server groups are designed to provide failover operations for crucial operations. .

Non-server group environment: In a non-server group environment, a single server exists.

Note: As the non-server environment contains a single AR server, you need not rank the AR server. Jobs run on this server by default.

Database restore: You must verify and update the server name references in the UDM forms if you want to perform testing before making the server as new production server.

For details, see Updating the destination server names after data migration. 

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