This documentation supports the 9.1 version of Remedy IT Service Management Suite.

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Configuring change templates

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  1. Milan Franzkowski

    This section is missing the change template "Process Flow" configuration entirely. Please add this! Or at least link the Change Management using section about process flows.

    Aug 02, 2016 07:47
    1. Sirisha Dabiru

       Sure. Will soon get back to you on this.

      Aug 03, 2016 06:21
  2. Pallavi Tayde

    Hello Milan,

    We've added a link to 'Associating custom process flows to a change template' section as per your comment. Thank you.




    Aug 24, 2016 12:53
  3. Oludare Ogunmadewa

    I am unable to "Export to PDF" using the wheel icon from this page, using "BMC Standard" as template and "This page and its children" as contents.  Other document pages works fine from my IE11.  Any idea what's causing the issue?  20170724194000

    Jul 24, 2017 06:33
    1. Mokshada Shivarekar

      Hello Oludare,

      Thank you for bringing this issue to our notice. We are working on this.

      To download the PDF for this section, please click on the Tools icon on upper right corner of the page and and select Export branch to PDF.

      Thanks and regards,


      Aug 17, 2017 04:28