This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu. Patch 2 for version 9.1.04

This release consolidates the hotfixes delivered for BMC Remedy ITSM Suite version 9.1.04 and later into a single patch.

You must apply this patch after you upgrade all the servers in a server group to version 9.1.04, because the BMC Remedy Deployment Application that deploys the patch on an individual server is a part of version 9.1.04.

Defect fixes

This patch includes fixes for some customer defects. For more information about the defects fixed in this patch, see Known and corrected issues.

Applying the patch

To download and apply the patch, see  Download and apply the patch .

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