This documentation supports the 9.0 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

BMC Remedy OnDemand for version 9.0.00

This section provides the following information:


This section lists the enhancements of:

RoD Subscriber

Starting with 9.0.00 release, BMC Remedy OnDemand includes several utilities to enable self-service. These utilities allow you to perform certain functions yourself, without involvement from the BMC Remedy OnDemand Operations team. For details, see Self-service functions.


For information about issues corrected in this release, see Known and corrected issues.

BMC Remedy ITSM Suite 

This section links to information in the BMC Remedy ITSM Suite space about enhancements in version 9.0.00 of BMC IT Service Management Suite.

BMC Remedy AR System 

This section links to information in the BMC Remedy AR System space about enhancements in version 9.0.00 of BMC Remedy AR System.

BMC Atrium Core 

This section links to information in the BMC Atrium Core space about enhancements in version 9.0.00 of BMC Atrium Core product. 


For onboarding information, see Onboarding services.


For licensing information, see Core services.

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  1. Prashant Patil

    In the RoD Subscriber section, the link - Self-service functions link is not working. It displays - You are not permitted to perform this operation!

    Pls fix asap, we need this info for new on-boarding customers. Thanks.

    Aug 22, 2015 02:30
    1. Sirisha Dabiru

      The Self Service Functions topic is published.

      Sep 01, 2015 01:17