This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Viewing the audit log

The following procedure describes how to view the audit log for a job.

DMT users can view audit log records for their jobs that provide information about when (date and time) the following events have occurred:

  • A job was created.
  • The job engine resequenced the order of steps.
  • A job ran and completed.
  • A user clicked Continue.
  • Job notifications were sent for a job.
  • The Wait state was enabled or removed for a step.
  • A step caused an error.
  • Notifications were sent for a step.
  • A job schedule was created, modified, or deleted.
  • For Error Management, changes were made using Field Maintenance functionality.
  • For Error Management, tree data records were abandoned at the time of automated cleanup (based on application preferences).
  • For staging forms, staging records were abandoned at the time of automated cleanup (based on application preferences).

To view the audit log

  1. In the Job Console, double-click the job for which you want to view the audit log.
  2. In the navigation pane of the Job window, select Links > View Audit Log. The Job Audit Log window is displayed.
  3. Select the Notification Audits tab to view the audit log records.
  4. If you are a DMT Admin, you can select the Execution Audit tab to view the sequence of steps for your job (when jobs started and ended).

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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