Viewing and updating tickets using Smart IT Overview of information displayed on a ticket in Smart ITMonitoring the Service Level Agreement in Smart ITChanging ticket Impact and Urgency, or Priority in Smart ITChanging ticket status in Smart ITReassigning tickets in Smart ITRelated topicManaging your work with Smart IT This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments. Last modified by Catherine Siderine on May 23, 2015 smart_it Comments Log in or register to comment. Scenario for dynamically creating incident tickets with Smart Recorder Overview of information displayed on a ticket in Smart IT
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