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This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy IT Service Management Suite 8.1 Using

Using flashboards

A flashboard is a real-time visual monitoring tool that shows you the state of your service operations, warns you about potential problems, and collects and shows trend data.

KPI flashboards show how well various business processes are performing against the application key performance indicators (KPIs).

ROI flashboards help you to determine the return on investment (ROI) that your organization achieves from the BMC Remedy ITSM implementation.

This section describes how to use flashboards. The following topics are included:

Related topics

Configuring ROI flashboards
Configuring KPI flashboards

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Kathryn Sheridan on May 14, 2014
concept flashboards

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Using advanced qualifications to generate a report
Using the KPI flashboards
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