Using BMC Remedy Mid Tier to update the conditions and qualification forms
- Open one of the forms by changing the URL path in your browser and replacing everything after your server name in the URL with the form name.
- Search for the records to modify.
Use the Advanced Search Bar to find records that meet the following criteria:
'Name*' LIKE "SLM00101_TC%"
- Change the appropriate Terms and Conditions fields.
For the HPD:HPDSLM:Qualbuilder, CHG:CHGSLM:Qualbuilder, and AST:ASTSLM:Qualbuilder forms, modify the Qualification (3002714000) field by changing the values of individual fields, and then click Save.
For example, open a record in the HPD:HPDSLM:Qualbuilder form in modify mode and change the value of the Product Categorization Tier 1 field by selecting a value from the field list or by typing in the field. When you click Save, the Qualification (3002714000) field is updated.
- Click Save.
- Repeat steps 1 through 4 for each of the five forms listed in the BMC Service Level Management conditions and qualifications forms table in Modifying foundation data in related applications.