User permissions let you control how people access and interact with the BMC Remedy ITSM suite. You assign user permissions from the People form as described in the topics listed under the Related topics heading below.
There are different aspects to the user permissions, which together make up the permission model:
- Permission groups, which control access to basic application, module, and sub-component functions.
- Support groups, which control access to data.
- Functional roles, which provide extended access to application, module, and sub-component functions.
Click the related links for more information about each aspect of the permission model.
To see how you assign user permissions from the People form, see the following topics:
Adding people records from a template
Adding people without using templates
For information about how licenses relate to permissions, see the following topics:
Activating application licenses
License types for users to access BMC Remedy AR System server
Watch the video, Wrap up the Permission Model within the ITSM Suite for an overview of how permissions work in the BMC Remedy ITSM suite.
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