Upgrading with overlays already present
Before you proceed with the upgrade, review the Planning the upgrade topic.
Refer to the following topics to proceed with upgrading with overlays already present:
|Upgrading from a version earlier than 7.6.04||You must create overlays by using the Best Practice Conversion Utility (BPCU) before you upgrade the BMC Remedy AR System server. See Creating overlays with the Best Practice Conversion Utility.|
Choosing to use a staging server for upgrade
|The staged-upgrade process allows you to upgrade your application and create overlays or otherwise address pre-existing customizations to your BMC Remedy AR System server objects while your production server remains available to users. See Stage 1 - Setting up a staging server for upgrades with overlays already present (applicable only if you are using the staging server method).|
A process overview and end-to-end upgrade steps are provided for the following scenarios:
|Stages in upgrading with overlays||
Upgrade with overlays comprises the following stages:
The upgrade process described here uses the BPCU and the BMC Remedy Migrator tool in working with overlays and custom objects. If you are very familiar with your application, you can use BMC Remedy Developer Studio to accomplish the same tasks.