This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Step to delete attributes from BMC Atrium CMDB (Phase 3) executed when upgrading to BMC Remedy ITSM SP1 for version 8.1.00 from version 8.x, if not completed when upgrading to version 8.x

If BMC Remedy IT Service Management attribute deletion from BMC Atrium CMDB (Phase 3) step was not completed during previous upgrade to 8.x version, then the BMC Remedy IT Service Management 8.1.01 installer will execute the step. 

For example, after you upgrade from BMC Remedy ITSM 7.6.04 to 8.x, but you skipped the ITSM attribute deletion from CMDB step, and if you upgrade to 8.1.01, the ITSM attributes are deleted.

The ITSM attribute deletion from CMDB step execution may take some time depending on the amount of data. After completion of the ITSM attribute deletion from CMDB step, BMC Atrium Core's performance will improve.

For more information, see Upgrading BMC Remedy ITSM (with overlays).

This is an update in the installation behavior.

Step to delete attributes from BMC Atrium CMDB (Phase 3) executed when upgrading to BMC Remedy ITSM SP1 for version 8.1.00 from version 8.x, if not completed when upgrading to version 8.x

Was this page helpful? Yes No Submitting... Thank you

Comments