Stage 2 - Upgrade AR System server with overlays present
The following diagram shows the components that are upgraded in stage 2 (in green).
Select the Install option in the installation program if you are using the accelerated upgrade method to upgrade the primary server in a directory where the previous ar.conf file is not present. During the installation process, the installation program then displays a screen to confirm whether the database upgrade can be continued. Select Yes to continue the installation procedure.
Install the latest version of BMC Remedy Mid Tier on the identified mid tier host.
If you are using locales other than English, select the target locales when upgrading each product.
After each product is upgraded:
- Examine the installation logs to validate that upgrade was successful for each application.
- Ensure that the Share Application properties are updated successfully.