Spreadsheets provided and target form mapping
This section lists the Microsoft Excel (.xlsx) spreadsheets that are shipped with BMC Remedy IT Service Management and describes:
- how the spreadsheet tabs map to the staging forms.
- how the staging forms map to the primary target forms in BMC Remedy ITSM.
The information provided in this section is organised according to the data types described in Levels of BMC Remedy ITSM Suite data, as follows:
When entering data, be aware that data in one spreadsheet can depend on data that is either entered on another spreadsheet or already loaded in the system. For example, the company field, which is entered on most spreadsheets, must match a company either created in Company.xlsx or already loaded on the system. These dependencies are noted in the instructions in the spreadsheets.
The Dataload spreadsheet dependencies topic has more information about the order in which to load data.