Searching for tickets, assets, resources, and people in Smart IT
Related topics
- Enabling full text search (for information relevant to Full Text Search in BMC Remedy Action Request System)
- Configuring full text search (for information relevant to Full Text Search in BMC Remedy Action Request System)
- Configuring application settings (for information relevant to searching BMC Knowledge Management)
- Configuring indexing intervals (for information relevant to searching BMC Knowledge Management)
- No results when searching. FTS or RKM? (for information about troubleshooting searches in BMC Knowledge Management)
Comments
AND, OR and NOT operators does not work for People and CI Search.
These operators work only when internally MFS/FTS search is used.So it is supported for Tickets and Knowledge Articles.
But People and Assets are searched using normal AR (i.e. Database) query and that’s why these operations will not work for those queries.
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