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This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Remedy IT Service Management Suite 8.1 ... Getting started with BMC Remedy with Smart IT Handling tickets and related information dynamically using Smart IT

Scenario for dynamically creating incident tickets with Smart Recorder

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Catherine Siderine on May 23, 2015
smart_recorder smart_it

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Handling tickets and related information dynamically using Smart IT
Viewing and updating tickets using Smart IT
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