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  1. Anne Brock

    Is there a place in the docs where this - "

    Make sure that the barcode is encoded with the Serial Number of the Asset CI."

    is described in more detail? If so, might be good to link to it. I know MyIT can generate QR codes, but that's different from assets in the CMDB....

    Oct 29, 2014 05:26
    1. Michael Englert

      take the Tag or Serial Number and just encode it. e.g. here

      Nov 18, 2014 05:17
  2. Michael Englert

    do we have an overview of the supported Barcode standards? I tested with QR and Code 128 successfully

    Nov 18, 2014 05:13
    1. Bruce Cane

      I'll pass your question along to one of our subject matter experts.

      Nov 18, 2014 02:18
  3. Abdullah Smadi

    Can we know which type of the following  bar code is supported  :

    1. QR Barcode.
    2. Code 128 (Standard)
    3. Code 36
    4. UPC-A

    your support is appreciated. 



    Feb 16, 2015 12:29
  4. Sebastien Schmitt



    From my test results 'code scan' is using also CI Name field with % in front


    Where could change the fiels used for the search ?



    Mar 30, 2015 08:13
  5. Lowell Coleman

    Are there any other statuses outside of 'Repair' and 'Down'? If not, when will the rest of the statuses be available so you can make changes to the asset throughout its life cycle?


    Aug 14, 2015 11:04