This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Running the RKM Conversion Tool after performing the migration

If you are upgrading BMC Knowledge Management from a version prior to 7.6.04, run the BMC Knowledge Management Article Conversion Tool after every delta data migration or, at  minimum, after the final delta data migration.

See Converting XML-based articles from the 7.2 and 7.5 releases.

Note

If you are upgrading from a version of Knowledge Management System 7.5.x, or earlier, you must also load the KMS:Associations form data. See Loading KMS:Associations form data.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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