Restrictions after restoring the database on the staging server with overlays
Warning
Do not perform the following activities in your production server until the upgrade and delta data migration are completed successfully.
Tasks that should not be performed after backup
Product |
Restrictions |
---|---|
BMC Remedy AR System (General) |
Do not create or modify any objects, including:
|
BMC Atrium Core (all versions) |
Do not:
|
BMC Service Level Management |
Do not:
|
BMC Remedy ITSM Suite (when upgrading from 7.0.3 to higher versions) |
Do not create or update any of the following contracts:
|
BMC Service Request Management |
Do not:
|
Field Customizations
If any custom field or selection values are added to an out-of-the box or custom field on the production server after the database is copied to the staging server (delta period), then those changes must also be manually applied on the staging server. If that is not done, then records with values on those fields will not migrate and you will see an error similar to this:
10/17/2011 23:14:12 2336 *ERROR* Migrations 23:14:12 : [4]-[306]-[Value does not fall within the limits specified for the field (1000 ... 23000) : 1000000150]
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