Restrictions after restoring the database on the staging server with overlays

BMC Remedy AR System (General)

Do not create or modify any objects, including:

• Forms
• Workflow
• Fields

BMC Atrium Core (all versions)

Do not:

• Create or modify classes
• Create or modify any federation sources

BMC Service Level Management

Do not:

• Create, modify, or delete contracts, agreements and the data source section of configuration data
• Make changes to any collector related configuration data

BMC Remedy ITSM Suite (when upgrading from 7.0.3 to higher versions)

Do not create or update any of the following contracts:

• Support
• Warranty
• Lease
• Maintenance
• Software License
• License Management Exceptions
  
  Do not create or update any of the following forms:
• APR:Approver Lookup (approval mappings)
• APR:SYS-Approval Definition (approval process definition)

BMC Service Request Management

Do not:

• Make changes to any of the BMC Service Request Management configurations in the Application Administration Console, including changes to categories, approval mappings, or entitlements.
• Create or modify approval chains for service requests.
• Make changes to the Request Catalog entries including service request definitions, process definition templates and application object templates.

  If you are upgrading BMC Service Request Management from a 2.2 version to a 7.6.02 or earlier version, then all service requests in the Waiting Approval state must be approved or rejected before you run the Delta Data Migration tool.