Resolving tickets with the help of Knowledge articles using Smart IT
- MultiExcerpt named 'rkm' was not found
For basic information about BMC Knowledge Management, see What is BMC Knowledge Management.
- MultiExcerpt named 'rkm_incident' was not found
For more information about creating Knowledge articles, see Creating knowledge articles for sharing information.
- MultiExcerpt named 'rkm_wo' was not found