Relationship types

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On the Transactional-SharedComponents.xlsx spreadsheet, the SHR_LoadAssociation tab is used to specify associations (or relationships) between records. The following table shows valid relationship types.

Note

In the table, the Associated On Form is the parent form while the Associated To Form is the child form.

Valid relationship types

Associated On Form Name	Relationship Type	Associated To Form Name
AST:CI Unavailability	Related to	CHG:Infrastructure Change
AST:CI Unavailability	Related to	HPD:Help Desk
AST:CI Unavailability	Related to	PBM:Problem Investigation
AST:CI Unavailability	Related to	RMS:Release
AST:Configuration Item (CI)	Used by	CTM:People
AST:Configuration Item (CI)	Owned by	CTM:People
AST:Configuration Item (CI)	Supported by	CTM:People
AST:Configuration Item (CI)	Owned by	CTM:Support Group
AST:Configuration Item (CI)	Supported by	CTM:Support Group
AST:Configuration Item (CI)	Used by	CTM:Support Group
AST:Configuration Item (CI)	Owned by	CTM:People Organization
AST:Configuration Item (CI)	Supported by	CTM:People Organization
AST:Configuration Item (CI)	Used by	CTM:People Organization
AST:Configuration Item (CI)	Managed by	CTM:People
AST:Configuration Item (CI)	Managed by	CTM:People Organization
AST:Configuration Item (CI)	Managed by	CTM:Support Group
AST:Configuration Item (CI)	Approved by	CTM:People
AST:Configuration Item (CI)	Approved by	CTM:People Organization
AST:Configuration Item (CI)	Approved by	CTM:Support Group
AST:Configuration Item (CI)	Created by	CTM:People
AST:Configuration Item (CI)	ALL	CTM:People
AST:Configuration Item (CI)	ALL	CTM:People Organization
AST:Configuration Item (CI)	ALL	CTM:Support Group
AST:Configuration Item (CI)	Created by	AST:PurchaseRequisition
AST:Configuration Item (CI)	Attached to	AST:Contracts
AST:Configuration Item (CI)	Related to	AST:PurchaseRequisition
AST:Configuration Item (CI)	Terms and Conditions of	AST:Contracts
AST:Configuration Item (CI)	Impacted by	TMS:Task
AST:Configuration Item (CI)	Moved by	TMS:Task
AST:Configuration Item (CI)	Changed by	TMS:Task
AST:Configuration Item (CI)	Installed by	TMS:Task
AST:Configuration Item (CI)	Removed by	TMS:Task
AST:Configuration Item (CI)	Related to	CHG:Infrastructure Change
AST:Configuration Item (CI)	Upgraded by	CHG:Infrastructure Change
AST:Configuration Item (CI)	Repaired by	CHG:Infrastructure Change
AST:Configuration Item (CI)	Impacted by	CHG:Infrastructure Change
AST:Configuration Item (CI)	Moved by	CHG:Infrastructure Change
AST:Configuration Item (CI)	Installed by	CHG:Infrastructure Change
AST:Configuration Item (CI)	Removed by	CHG:Infrastructure Change
AST:Configuration Item (CI)	Changed by	CHG:Infrastructure Change
AST:Configuration Item (CI)	Related to	HPD:Help Desk
AST:Configuration Item (CI)	Restored by	HPD:Help Desk
AST:Configuration Item (CI)	Impacted by	HPD:Help Desk
AST:Configuration Item (CI)	Restored by	HPD:Template
AST:Configuration Item (CI)	Impacted by	HPD:Template
AST:Configuration Item (CI)	Related to	PBM:Problem Investigation
AST:Configuration Item (CI)	Related to	PBM:Known Error
AST:Configuration Item (CI)	Related to	PBM:Solution Database
AST:Configuration Item (CI)	Investigated by	PBM:Problem Investigation
AST:Configuration Item (CI)	Impacted by	PBM:Known Error
AST:Configuration Item (CI)	Impacted by	PBM:Problem Investigation
AST:Configuration Item (CI)	Terms and Conditions of	AST:LicenseCertificates
AST:Configuration Item (CI)	Attached to	AST:LicenseCertificates
AST:Configuration Item (CI)	Related to	RMS:Release
AST:Configuration Item (CI)	Upgraded by	RMS:Release
AST:Configuration Item (CI)	Repaired by	RMS:Release
AST:Configuration Item (CI)	Impacted by	RMS:Release
AST:Configuration Item (CI)	Moved by	RMS:Release
AST:Configuration Item (CI)	Installed by	RMS:Release
AST:Configuration Item (CI)	Removed by	RMS:Release
AST:Configuration Item (CI)	Changed by	RMS:Release
CHG:Infrastructure Change	Related to	AST:Configuration Item (CI)
CHG:Infrastructure Change	Upgrades	AST:Configuration Item (CI)
CHG:Infrastructure Change	Repairs	AST:Configuration Item (CI)
CHG:Infrastructure Change	Related to	CHG:Infrastructure Change
CHG:Infrastructure Change	Impacts	AST:Configuration Item (CI)
CHG:Infrastructure Change	Moves	AST:Configuration Item (CI)
CHG:Infrastructure Change	Installs	AST:Configuration Item (CI)
CHG:Infrastructure Change	Removes	AST:Configuration Item (CI)
CHG:Infrastructure Change	Changes	AST:Configuration Item (CI)
CHG:Infrastructure Change	Dependent	CHG:Infrastructure Change
CHG:Infrastructure Change	Related to	AST:PurchaseRequisition
CHG:Infrastructure Change	Related to	AST:CI Unavailability
CHG:Infrastructure Change	Related to	HPD:Help Desk
CHG:Infrastructure Change	Caused	HPD:Help Desk
CHG:Infrastructure Change	Corrects	HPD:Help Desk
CHG:Infrastructure Change	Initiated by	PBM:Known Error
CHG:Infrastructure Change	Related to	PBM:Known Error
CHG:Infrastructure Change	Related to	PBM:Problem Investigation
CHG:Infrastructure Change	Member of	RMS:Release
CHG:Infrastructure Change	Related to	RMS:Release
CHG:Infrastructure Change	Initiated by	PBM:Solution Database
CHG:Infrastructure Change	Related to	PBM:Solution Database
HPD:Help Desk	Related to	AST:Configuration Item (CI)
HPD:Help Desk	Duplicate of	HPD:Help Desk
HPD:Help Desk	Original of	HPD:Help Desk
HPD:Help Desk	Related to	HPD:Help Desk
HPD:Help Desk	Caused	HPD:Help Desk
HPD:Help Desk	Caused by	HPD:Help Desk
HPD:Help Desk	Restores	AST:Configuration Item (CI)
HPD:Help Desk	Resolved by	HPD:Help Desk
HPD:Help Desk	Resolved	HPD:Help Desk
HPD:Help Desk	Impacts	AST:Configuration Item (CI)
HPD:Help Desk	Related to	AST:CI Unavailability
HPD:Help Desk	Related to	CHG:Infrastructure Change
HPD:Help Desk	Caused by	CHG:Infrastructure Change
HPD:Help Desk	Corrected by	CHG:Infrastructure Change
HPD:Help Desk	Investigated by	PBM:Problem Investigation
HPD:Help Desk	Related to	PBM:Problem Investigation
HPD:Help Desk	Resolved by	PBM:Known Error
HPD:Help Desk	Related to	PBM:Known Error
HPD:Help Desk	Resolved by	PBM:Solution Database
HPD:Help Desk	Related to	PBM:Solution Database
HPD:Help Desk	Resolved by	PBM:Problem Investigation
HPD:Help Desk	Related to	RMS:Release
PBM:Known Error	Initiated by	PBM:Problem Investigation
PBM:Known Error	Related to	PBM:Problem Investigation
PBM:Known Error	Initiates	PBM:Solution Database
PBM:Known Error	Related to	PBM:Solution Database
PBM:Known Error	Related to	AST:Configuration Item (CI)
PBM:Known Error	Related to	PBM:Known Error
PBM:Known Error	Identified by	PBM:Problem Investigation
PBM:Known Error	Impacts	AST:Configuration Item (CI)
PBM:Known Error	Initiates	CHG:Infrastructure Change
PBM:Known Error	Related to	CHG:Infrastructure Change
PBM:Known Error	Resolved	HPD:Help Desk
PBM:Known Error	Related to	HPD:Help Desk
PBM:Known Error	Initiates	RMS:Release
PBM:Known Error	Related to	RMS:Release
PBM:Problem Investigation	Investigated by	PBM:Problem Investigation
PBM:Problem Investigation	Investigates	PBM:Problem Investigation
PBM:Problem Investigation	Related to	AST:Configuration Item (CI)
PBM:Problem Investigation	Initiates	PBM:Known Error
PBM:Problem Investigation	Related to	PBM:Known Error
PBM:Problem Investigation	Related to	PBM:Solution Database
PBM:Problem Investigation	Investigates	AST:Configuration Item (CI)
PBM:Problem Investigation	Identified	PBM:Known Error
PBM:Problem Investigation	Related to	PBM:Problem Investigation
PBM:Problem Investigation	Impacts	AST:Configuration Item (CI)
PBM:Problem Investigation	Related to	AST:CI Unavailability
PBM:Problem Investigation	Related to	CHG:Infrastructure Change
PBM:Problem Investigation	Investigates	HPD:Help Desk
PBM:Problem Investigation	Related to	HPD:Help Desk
PBM:Problem Investigation	Resolved	HPD:Help Desk
PBM:Problem Investigation	Related to	RMS:Release
PBM:Solution Database	Initiated by	PBM:Known Error
PBM:Solution Database	Related to	PBM:Known Error
PBM:Solution Database	Related to	PBM:Problem Investigation
PBM:Solution Database	Related to	AST:Configuration Item (CI)
PBM:Solution Database	Resolved	HPD:Help Desk
PBM:Solution Database	Related to	HPD:Help Desk
PBM:Solution Database	Created	HPD:Help Desk

Relationship types

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