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This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy IT Service Management Suite 8.1 Planning

Planning to upgrade

Note

You can directly upgrade to Remedy ITSM 8.1.00 from Remedy ITSM 7.0.03 patch 009 or later version. If you are using an earlier version, you can:

  • Perform a fresh install of BMC Remedy ITSM 8.1.00 and migrate the data.
  • Or first upgrade to Remedy ITSM 7.0.03 patch 009 and then upgrade to 8.1.00.
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Related topics

Upgrading with overlays already present
Upgrading without overlays already present

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Hemant Baliwala on May 24, 2013

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