Opening the BMC Remedy ITSM Maintenance tool
You can run the BMC Remedy ITSM Maintenance tool in a graphical user interface or from the command line.
To open the BMC Remedy ITSM Maintenance tool in a graphical user interface
- (Windows) Go to the <installationDirectory>\BMCRemedyITSMSuite\Utilities folder, and run the BMCRemedyITSMSuiteMaintenanceTool.cmd file.
- (UNIX) Go to the <installationDirectory>/BMCRemedyITSMSuite/Utilities directory and run the ./BMCRemedyITSMSuiteMaintenanceTool.sh file.
- (Product installation DVD) Run the tool from the utility directory.
To open the BMC Remedy ITSM Maintenance tool from the command line
- _(Windows)_From the <installationDirectory>\BMCRemedyITSMSuite\Utilities folder, run
BMCRemedyITSMSuiteMaintenanceTool.cmd
with the-silent
option.
- (UNIX) From the <installationDirectory>/BMCRemedyITSMSuite/Utilities directory, run
./BMCRemedyITSMSuiteMaintenanceTool.sh
with the-silent
option.
To learn about command-line options
To learn about available command-line options, use the -help
or -?
option when you run the command.
Examples:
BMCRemedyITSMSuiteMaintenanceTool.cmd -help
./BMCRemedyITSMSuiteMaintenanceTool.sh -?
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