This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Opening the BMC Remedy ITSM Maintenance tool

You can run the BMC Remedy ITSM Maintenance tool in a graphical user interface or from the command line.

To open the BMC Remedy ITSM Maintenance tool in a graphical user interface

  • (Windows) Go to the <installationDirectory>\BMCRemedyITSMSuite\Utilities folder, and run the BMCRemedyITSMSuiteMaintenanceTool.cmd file.
  • (UNIX) Go to the <installationDirectory>/BMCRemedyITSMSuite/Utilities directory and run the ./BMCRemedyITSMSuiteMaintenanceTool.sh file.
  • (Product installation DVD) Run the tool from the utility directory.

To open the BMC Remedy ITSM Maintenance tool from the command line

  • _(Windows)_From the <installationDirectory>\BMCRemedyITSMSuite\Utilities folder, run BMCRemedyITSMSuiteMaintenanceTool.cmd with the -silent option.
  • (UNIX) From the <installationDirectory>/BMCRemedyITSMSuite/Utilities directory, run ./BMCRemedyITSMSuiteMaintenanceTool.sh with the -silent option.

To learn about command-line options

To learn about available command-line options, use the -help or -? option when you run the command.

Examples:

  • BMCRemedyITSMSuiteMaintenanceTool.cmd -help
  • ./BMCRemedyITSMSuiteMaintenanceTool.sh -?

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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