This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Obtaining the installer

The BMC Remedy ITSM Suite Preconfigured Stack installer is available from the BMC Electronic Product Distribution (EPD) website at http://webapps.bmc.com/epd.

For instructions about how to perform the download, see Downloading the BMC Remedy IT Service Management Suite installation files.

Installers are available for the following platforms.

Platform stack installer name

Name of installer zip file

BMC Remedy ITSM Suite Preconfigured Stack Installer 8.1.00 for Microsoft Windows 2008 (64-bit) on Microsoft SQL 2008 (64-bit)

BMCRemedyITSMSuitePreconfiguredStack8.1.00.Windows_mssql.zip

BMC Remedy ITSM Suite Preconfigured Stack Installer 8.1.00 for Microsoft Windows 2008 (64-bit) with Oracle 11g (64-bit)

BMCRemedyITSMSuitePreconfiguredStack8.1.00.Windows_oracle.zip

BMC Remedy ITSM Suite Preconfigured Stack Installer 8.1.00 for Solaris 10 on Oracle 11g (64-bit)

BMCRemedyITSMSuitePreconfiguredStack8.1.00.solaris.tar.gz

BMC Remedy ITSM Suite Preconfigured Stack Installer 8.1.00 for Red Hat Linux 5 Update 5 (64-bit) on Oracle 11g

BMCRemedyITSMSuitePreconfiguredStack8.1.00.linux.tar.gz 

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This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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