This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Modifying the data wizard to work with new forms

To modify the data wizard to work with a new form, you must:

  • Add a record to the DLD:SYS:DataWizardProductStatus form to indicate the new form.
  • Add filters to the DLD:SYS:DataWizAction form to perform all the steps required for both the count and update actions.

To modify the data wizard to work with new forms

  1. From the Data Wizard Console, select the Add Custom Forms function to open DLD:SYS:DataWizardProductStatus.

    Example of a record in the DLD:SYS:DataWizardProductStatus form


    Unknown macro: {multi-excerpt}

  2. Create a record for each new form and complete the fields, as indicated in the following table.
    If a group of forms belongs to the same application and contains fields of the same data type, you can create a single record for the group of forms. If a form contains multiple fields of different data types, you must create a record for each data type.

    Fields on DLD:SYS:DataWizardProductStatus

    Field

    Description

    Application ID

    Contains the ID of the BMC Remedy AR System application to which the form belongs. This ID is listed on the SHARE:Application_Properties form.

    Data Administration Type

    The type of data of the field on the form. Select from the types of data that can be updated, such as Company Name.

    Target Object

    The name of the form or the name of the group of forms.

    Target Option Description

    A description of the target object.

    Estimated Minute/10000 Updated

    Not used. Leave this field blank.

    Execution Order

    Use an execution order in the 800-1000 range. Other values are reserved for BMC.

    Instance ID

    Automatically generated when you save the form.

    Level Keyword

    Leave this field blank.

    Level Flag All

    Leave this field blank.

  3. Open BMC Remedy Developer Studio.
  4. Create the count action filter on the DLD:SYS:DataWizAction form, as described in Details of the count action filter for new forms.
  5. Create the modify action filter on the DLD:SYS:DataWizAction form, as described in Details of modify action filter for new forms.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Comments