Modifying and deleting templates
You can only modify and delete templates when you belong to the authoring group.
To modify a change, release, or activity template, follow the modifying information procedure described in Performing common Foundation tasks.
To modify an incident template, follow the procedure described in Configuring Incident Management templates.
To delete a change, release, or activity template, search for the template you want to delete, and in the list of templates, select the template you want to delete. To delete a template, change its status field value to Delete and then click Save.