Migrating Asset Lifecycle data from CMDB
To improve performance, you can migrate existing Asset Lifecycle data to a new form named AST:Attributes when you upgrade BMC Remedy ITSM and BMC Service Request Management. You can upgrade BMC Remedy ITSM to 8.1.00, but choose not to remove ITSM-specific attributes from the BMC Atrium Common Data Model (CDM).
Note
This topic applies only for upgrades from BMC Remedy ITSM 7.6.3 patch 009 or later. If you already upgraded to BMC Remedy ITSM 8.0.00 and removed the attributes from the CMDB, you can ignore it because you already migrated the data.
When the BMC Remedy ITSM Attribute Migration Configuration screen appears, select whether or not the upgrade continues after the data migration is completed. The upgrade proceeds in three different phases and you have three options:
Option |
Description of upgrade phases |
|---|---|
Only copy data from the CDM to ITSM Foundation |
Phase 1 – This option only copies data from the CDM to Foundation. After you validate the data, run the installer a second time to complete the upgrade. |
Upgrade to 8.1 but do not remove attributes from CDM |
Phase 2 – This option upgrades ITSM to 8.1.00 but retains attributes so that you can test your integrations. After you validate the data, run the installer a second time to remove the attributes from the CDM. |
Upgrade to 8.1 and remove attributes from CDM (default) |
Phase 3 – This option upgrades ITSM to 8.1.00 and deletes the attributes. You should select this option unless you need to validate the data and the integrations. |
After you validate the data, you can then run the installer a second time to delete the attributes from the CDM.
For information about changes to BMC Remedy ITSM lifecycle fields, see Changes to the BMC Atrium CMDB for BMC Remedy ITSM.
Related topics
Upgrading BMC Remedy ITSM with specific CI attributes (with overlays)
Upgrading BMC Remedy ITSM with specific CI attributes (with new overlays)
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