Loading data to hub and spoke environments
Foundation data should be loaded to your hub server. All Foundation data that is loaded on the hub server is then pushed out to the registered spoke servers by way of the DSO.
Transactional and process setup data, as well as any non-support staff people records that are specific to the spoke server must be loaded to your individual spoke servers.
For information about the foundation data that is supported by hub servers, see Setting up the Hub and Spoke capability.
The following target forms for foundation data must be loaded to your hub server.
Form name | Data type | For service | For operating | For customer |
|---|---|---|---|---|
COM:Company | Company | Yes | Yes | Yes |
COM: Company Alias | Company alias | Yes | Yes | Yes |
CTM: People Organization | Organization | Yes (hub server / service provider only) | No | No |
SIT: Site | Location | Yes (hub server / service provider only) | No | No |
SIT: Site Group | Location | Yes (hub server / service provider only) | No | No |
SIT: Site Company Associations | Location | Yes (hub server / service provider only) | No | No |
CTM: Support Group | Support Group | Yes (hub server / service provider only) | No | No |
CTM: Support Group Association | Support Group | Yes (hub server / service provider only) | No | No |
CTM: Support Group Assignments | Support Group | Yes (hub server / service provider only) | No | No |
CTM: Support Group Alias | Support Group | Yes (hub server / service provider only) | No | No |
CTM: SupportGroup Functional Role | Support Group | Yes (hub server / service provider only) | No | No |
CTM: Support Group On-Call | Support Group | Yes (hub server / service provider only) | No | No |
User | People | Yes (hub server / service provider support staff only) | No | No |
CTM: People | People | Yes (hub server / service provider support staff only) | No | No |
CTM: People Wallet | People | Yes (hub server / service provider support staff only) | No | No |
CTM: People HR Attendance | People | Yes (hub server / service provider support staff only) | No | No |
CTM: People Education | People | Yes (hub server / service provider support staff only) | No | No |
CTM: People Travel Profile | People | Yes (hub server / service provider support staff only) | No | No |
CTM: People Benefit Info | People | Yes (hub server / service provider support staff only) | No | No |
CTM: People IT Skills | People | Yes (hub server / service provider support staff only) | No | No |
CTM: People Worklog | People | Yes (hub server / service provider support staff only) | No | No |
CTM: People Permissions | People | Yes (hub server / service provider support staff only) | No | No |
CTM: People Organization | People | Yes (hub server / service provider support staff only) | No | No |
CTM: Login ID | People | Yes (hub server / service provider support staff only) | No | No |
For information on how these target forms map to the spreadsheets provided by BMC, see Foundation data mapping.
For more information on Hub and Spoke capability, see Hub and Spoke capability overview.
Comments
Replace this :
Foundation data should be loaded to your hub server
With this:
Do not use UDM to load Company and Company Alias data for Hub/Spoke(this should be done manually).
All other Hub Service Provider Company Foundation data can be loaded via UDM on the Hub server and DSO will internally push the data to all spoke servers.
All Spoke server Foundation data can be loaded via UDM directly on the spoke servers (this data should not be created on the Hub server)
In response to "All other Hub Service Provider Company Foundation data can be loaded via UDM on the Hub server and DSO will internally push the data to all spoke"
I do not think this is accurate _ in our instance we loaded the service provider locations and people org and they did flow via DSO, please re verify that people org and locations are pushed via DSO _ Please and Thank you Sir.
Gerrit
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