This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Known Error form indexed fields

The following is a list of the fields on the Known Error form (PBM:Known Error) that are indexed for use by Global search.

Field

Field ID

Assigend Group

1000000217

Assigned Group Pblm Mgr

1000000837

Assigned Support Company

1000000251

Assigned Support Organization

1000000014

Assignee

1000000218

Categorization Tier 1

1000000063

Categorization Tier 2

1000000064

Categorization Tier 3

1000000065

Company

1000000001

Detailed Description

1000000151

Known Error ID

1000000979

Manufacturer

240001003

Product Categorization Tier 1

200000003

Product Categorization Tier 2

200000004

Product Categorization Tier 3

200000005

Product Model/Version

240001005

Product Name

240001002

Service

303497300

Summary

1000000000

Support Company Pblm Mgr

1000000834

Support Organization Pblm Mgr

1000000835

Tempoarary Workaround

1000000855

Vendor Name

1000000396

z2TF Work Log Description

301389897

z2TH PBM Worklog

301389875

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