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Installing the Smart IT interface

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  1. Michael Gould

    My Oracle database is non-Unicode and I was not given the option in the installer to Import or Not Import the BMC Remedy Service Request Management definition files.  Is this instruction in item #2 still correct?  Or does the documentation need to be update?


    Oct 08, 2014 12:25
    1. Gary Beason

      Michael, we're looking into this. It looks like that step needs to be updated, but we're verifying and will post an update. Thanks for your comment.

      Oct 17, 2014 09:38