This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.
To view the latest version, select the version from the Product version menu.
This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.
To view the latest version, select the version from the Product version menu.
Comments
My Oracle database is non-Unicode and I was not given the option in the installer to Import or Not Import the BMC Remedy Service Request Management definition files. Is this instruction in item #2 still correct? Or does the documentation need to be update?
Michael, we're looking into this. It looks like that step needs to be updated, but we're verifying and will post an update. Thanks for your comment.
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