After installing the application, you must install help separately. This section describes the following tasks:
To make help available to the application's users, you must install help on a computer that is running a web server, which is typically a different computer from the computer where the application is installed.
You must run the help installer locally on the web server computer on which you are serving help.
Do not install help for products not installed on your computer. Otherwise, you will overwrite the Configuration help for the products that are installed.
The installer overwrites the SHARE:Application_Properties record for the Configuration help when the help for multiple application help is installed. The Configuration help points to the directory of the last application help installed. If the administrator installs help for an application that is not installed, no help files are installed and the SHARE:Application_Properties record for Configuration help is updated to a blank path. As a result, the Configuration help no longer works as expected. To correct this problem, reinstall help for one of your installed applications. The Configuration help will appear, as expected.
Before you begin, ensure that the following prerequisites are met:
- The product is installed.
- The help web server is running.