This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Installing BMC Service Management Process Model in silent mode

This section describes the procedure to install BMC Service Management Process Model in silent mode using the silent installation file.

Note

  • Before installing BMC Service Management Process Model, ensure that existing versions of the product have been uninstalled.
  • Upgrades are not supported.

To install BMC Service Management Process Model in silent mode

  1. Copy the installation program to your local computer.
  2. Open the BMCServiceManagementProcessModel-ini-template.txt silent installation input file.
  3. The file contains the following parameter:
    -P installLocation=C:\Program Files\BMC Software\BMCServiceManagementProcessModelFull
    Enter the location of the installation directory.
  4. Update the silent installer input file with the appropriate parameters for your system.
  5. Save the input file.
  6. Run the installer using the following parameters:
    Installer.exe -i silent -DOPTIONS_FILE=c:pathToFile\silent.txt
    The pathToFile variable is the absolute path to the silent installation file.
  7. Verify the install directory to confirm successful installation.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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