This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Installing BMC Service Management Process Model

This topic describes how to install BMC Service Management Process Model.

To install BMC Service Management Process Model

  1. Double-click the Installer.exe file under the BMCServiceManagementProcessModel folder.
    You can obtain the installation file from BMC Electronic Product Download (EPD) website at http://www.bmc.com/available/epd.html.
    The BMC Service Management Process Model Installer wizard displays.
  2. On the Introduction page, click Next.
  3. On the License Agreements page, accept the license agreement and click Next.
  4. Enter the path of the directory to install BMC Service Management Process Model, and click Next.
  5. Select the BMC Service Management Process Model module and click Next.
  6. Select the module and click Next.
  7. On the next screen, click Install.
  8. When the installation is complete, click Done to exit the installation wizard.

Choose BMC Software > SMPM > BMC Service Management Process Model to access the application.

Where to go from here

Running an installation health check

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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