This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Installing Atrium Integrator client

If your environment is heterogeneous (Windows, UNIX and Linux servers) use the Atrium Integrator client to edit, configure, and execute jobs in BMC Atrium Integrator Spoon.

Consider the following before installing the Atrium Integrator client:

  • The Atrium Integrator client can only be installed on a single computer using the Microsoft Windows operating system and with BMC AR System server.
  • You cannot install the Atrium Integrator client on the same computer where the Atrium Integrator server is installed.
  • Before you install the Atrium Integrator client, make sure that:
    • AR Pentaho Spoon client version 8.1.00 is installed.
    • AR System client the application connects to is up and running.
    • The Atrium Integrator client installer writes log files to the (Windows) Temp directory.

To install Atrium Integrator client

  1. Download the Atrium Integrator client installer, or navigate to the installation directory on the DVD.
  2. Unzip the installer.
  3. Navigate to the AtriumIntegratorClient > Disk 1 folder.
  4. Start the installer by running setup.cmd.
  5. In the lower right corner of the Welcome panel, click Next.
  6. Review the license agreement, click I agree to the terms of license agreement, and then click Next.
  7. On the Directory Selection window, navigate to the directory in which you want to install the Atrium Integrator client.
    The default location is C:\Program Files (x86)\BMC Software\AtriumIntegratorClient.
  8. Click Next.
  9. In AR Client Directory Selection field, navigate to the directory where AR client is installed.
  10. Click Next.
  11. In the Install Selection panel, click Next.
  12. In the Java panel, enter the JDK and JRE path. Enter the values from the planning spreadsheet for the features that you want to install.
    The installer validates your input, and then the Installation Preview panel appears.
  13. Click Next.
    Installation summary is displayed.
  14. Click View Log to review the SEVERE error messages in the product installer log.
    See whether errors are due to network, host, or other environment-related issues. You can view a log file of the installation:
    C:\Users_<installUser>_\AppData\Local\Temp\atriumintegratorclient_install_log.txt
  15. Close the log when you finish.
  16. Click Done to exit the BMC Atrium Integrator client installer.

Where to go from here

Configuring BMC Atrium web services registry for AR system server group
Configuring server groups

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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