This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

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Installation process

The following high-level steps provide the recommended order to prepare for and install the BMC Remedy ITSM Suite Preconfigured Stack.

Step

Task

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1

Obtaining the installer

Download the installers for the supported operating system and database combinations.

2

Determining the system and hardware and software requirements

Review and determine the supported hardware, software, and system requirements.

3

Determining the operating system and database combination

Review and determine the supported operating system and database combinations.

4

Preparing to install

Review information before installing BMC Remedy ITSM Suite Preconfigured Stack.

5

Completing the installation parameters

Review and complete the installation parameters required for the BMC Remedy ITSM Suite Preconfigured Stack installation.

6

Applying the AR Server License Key

Apply the AR Server License Key.

7

Running the installer

Review the installation sequence for Microsoft Windows and UNIX.

8

Post installation checks

Complete the post-installation steps.

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